About the Customer

Ujedinjene Srpske Pivare, located in Novi Sad, Serbia, is part of Heineken Breweries. Heineken, one of the world’s largest beverage companies, produces billions of bottles annually across a global network of facilities. The Heineken production facility in Serbia sought to enhance efficiency and performance on its Krones/KHS glass bottling line, addressing production bottlenecks and increasing output to meet growing demand.

The Customer Challenge

Heineken’s glass bottling line in Serbia was facing inefficiencies that limited its ability to consistently meet production targets. The key challenges included:

• Inconsistent Production Performance: Frequent downtimes and recurring mechanical issues disrupted production and affected output.
• Suboptimal Process Efficiency: Operating below full capacity, the line faced delays and reduced throughput.
• Need for Process Optimization: Corrective measures were necessary to streamline the production process and boost operational efficiency.

Our Solution

Our team delivered a comprehensive solution designed to optimize Heineken’s bottling line, focusing on diagnostics, system enhancements, and performance improvements:

• Troubleshooting
  • Conducted a thorough analysis to pinpoint the root causes of inefficiencies and persistent mechanical issues.
  • Resolved critical bottlenecks impacting production flow, ensuring smoother, more reliable operations.
• System Review and Enhancement
  • Performed an in-depth review of existing bottling processes to identify areas for improvement.
  • Assessed automation systems and production flow, implementing targeted adjustments to enhance overall line performance.
• Implementation of Corrective Measures
  • Made key upgrades to both mechanical and software systems, enhancing line efficiency.
  • Introduced process improvements that streamlined operations, reduced downtime, and maximized output.

The Results

The implementation of our solutions delivered substantial improvements across Heineken’s Krones glass bottling line:

• Increased Production Efficiency: The line now operates at higher capacity, achieving faster production rates and greater throughput.
• Reduced Downtime: Mechanical issues were resolved, significantly reducing unplanned stoppages and enabling smoother operations.
• Optimized Workflow: Process enhancements improved reliability, ensuring consistent performance across the bottling line.

Our troubleshooting and process optimization efforts allowed Heineken’s glass bottling line to meet rising demand while maintaining the highest standards of quality and efficiency, positioning the company for continued success.